FAQ

 

 

AUDITION / JOB APPLICATIONS

Q: How do I apply to castings?

A: To apply for castings you will need to be a registered member. Sign into your account and click on the relevant job. Then select ‘Apply to Job’. You will only be allowed to proceed with your application if your profile matches the requirements of the role. Please be aware that Bronze members are not eligible to apply for all roles on the website. Silver and Gold members, however, have access to all roles on the site.

Q: How do I change my audition/job preferences?

A: Go to ‘My Profile’. Click on ‘My Applications’ and select ‘Job Preferences’. Here you can edit your search options.

Q: How do I stop receiving the jobs email?

A: Go to ‘My Profile’. Scroll down to ‘My Email Options’ and select ‘Off’ for the ‘Receive Jobs’ option.

Q: How do I know if a casting professional has received my application?

A: You will receive an automated email from us when your application has been accepted for the listing. It is then the responsibility of the casting professional to contact applicants.

Q: Can casting professionals still view my profile even if it is set to ‘private’?

A: Yes. Setting your profile to ‘private’ only means that you will not appear in our Talent Directory or on web search engines. Once you apply for a casting the casting professional will be able to view your profile and respond accordingly.

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MANAGING APPLICATIONS

Q: How do I manage my applicants?

A:

Q: How do I contact my applicants?

A:

Q: Can I contact members that haven’t applied to my castings?

A: Yes. As a registered member you can contact any other member of universaltalenthouse.com. To send a private message to a member go to their profile and click on the ‘Contact’ button.

Q: Can I add attachments to messages?

A:

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MANAGING MY PROFILE

Q: How do I edit my profile?

A: To edit your profile click on the ‘My Profile’ tab at the top of the page. On your dashboard you will be able to upload and remove images, videos and audio files. You will also be able to edit and view your profile description, job preferences, manage your applications and messages, change your log in details and contact the support team.

Q: How do I upload a new photo?

A: Bronze members can upload up to three (3) images; Silver and Gold members can upload an unlimited amount of photos. The following photo formats are accepted: .bmp, .gif, .jpeg, .jpg, .png, .tif or .tiff.

Click on My Profile. Select ‘My Photos’ on the left-hand side of the dashboard. Select ‘Upload a Photo’ and click the ‘Upload’ button. Once you’ve located the image on your hard drive double-click on it. The photo will upload and a pop-up box will appear saying ‘Upload Successful’. Select OK and the photo will appear in your ‘Manage Photo’ tab. The photo will then appear on your profile pending approval from the administrators.

If you want to delete an image click on My Profile. Select ‘My Photos’ on the left-hand side of the dashboard. Click on the ‘Manage Photo’ tab. Then select the dustbin symbol next to the photo in question.

If you have any problems uploading or editing material please contact the support team.

Q: How do I upload a new headshot?

A: Click on My Profile (link to user’s profile). Select ‘My Photos’ on the left-hand side of the dashboard. Select ‘Upload a Photo’ and select the ‘Upload’ button. Once you’ve located the image on your hard drive double-click on it. The photo will upload and a pop-up box will appear saying ‘Upload Successful’.

If you have any problems uploading or editing material please contact the support team.

Q: How do I upload an audio file?

A: Bronze members can upload one (1) audio file; silver and gold members can upload up to ten (10) files. Audio files need to be in the following formats: .m4a, .mp3, .ogg, .wav, and .wma.

Files can be no more than 10 minutes long and up to 100MB in size.

Click on My Profile. Select ‘My Audio’ on the left-hand side of the dashboard. Select ‘Upload Audio’ and select the ‘Upload’ button. Enter the name of the audio file in the ‘Audio Name’ box. Click on ‘Browse Audio and find the file on your hard drive. The file will upload and a pop-up box will appear saying ‘Upload Successful’. Select ‘OK’ and the file will appear in your ‘Manage Audio’ tab. The file will then appear on your profile pending approval from the administrators.

If you want to delete an audio file click on My Profile. Select ‘My Audio’ on the left-hand side of the dashboard. Click on the ‘Manage Audio’ tab. Then select the dustbin symbol next to the file in question.

If you have any problems uploading or editing material please contact the support team.

Q: How do I upload a video file?

A: Bronze members can upload one (1) video file; silver and gold members can upload up to ten (10) files.

Click on My Profile. Select ‘My Video’ on the left-hand side of the dashboard. Select ‘Upload Video’ and follow the instructions to copy the video URL/link from the relevant website.

We’ve shared links with advice on how to upload a video to video-sharing websites:

If you have any problems uploading or editing material please contact the support team.

Q: Can I hide my age on my profile?

A: Unfortunately you cannot. This is so that you are listed in the correct searches within the Talent Directory. However, if your age is incorrect and you need to update it please Contact Us.

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MEMBERSHIP

Q: Is there a joining fee?

A: No. It’s free to join universaltalenthouse.com.com. However, we currently offer three types of membership:

Bronze Membership

This is our basic default membership. Bronze membership allows you to:

  • Create a profile (3 images, 1 audio file and 1 video)
  • List jobs/auditions on the site
  • Apply to selected jobs/auditions on the site.

Price: Free

Silver Membership

For a small monthly fee silver membership allows you to:

  • Create a profile (unlimited images, 10 audio files and 10 videos)
  • Be added to the online universaltalenthouse.com directory
  • List jobs/auditions on the site
  • Apply to all jobs/auditions on the site.

Price: Click here for our current price list

Gold Membership

Gold membership is offered to selected silver members. Only the best of our members can qualify for gold membership. All our gold members are hand-picked by us. Our gold members are those who we think have star potential – they will be silver members pro-actively applying for relevant castings with a first-class profile. For tips on how to improve your profile click here.

Q: How do I check which membership I have?

A: Click here

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Q: Can minors join universaltalenthouse.com?

A: To join universaltalenthouse.com you need to be at least 18 years old. However, parents or legal guardians may join on behalf of a child. Please read our Registration of minors page for more information.

Q: How do I hide my profile?

A: If you simply want to make your profile private (so that other members of universaltalenthouse.com.com cannot view your profile) click on My Profile and select ‘Off’ for ‘Profile page visible’ under ‘My Privacy Options’.

Q: How do I delete my profile?

A: If you want to delete your profile entirely and thus be removed from the site click here. If you are a Silver or Gold member please make sure that you cancel your subscription as this is not done automatically. Click here to cancel your subscription.

Q: Can I have multiple profiles?

A: universaltalenthouse.com.com only allows one profile per email address. If you require more than one profile you will need to create each one with a different email address. However, we advise only one profile per individual.

Q: How do I qualify for Gold Membership?

A: Gold membership is reserved for our stars on universaltalenthouse.com.com. The membership is reserved for actors, dancers and models. In order to qualify you need to be a silver member with an enviable profile. That means that:

  • Your photos and other files need to be of high quality;
  • Your profile will be up-to-date and complete;
  • You regularly apply for auditions and jobs.

If we think that you qualify for our Gold Membership you’ll receive an email from us.

MISCELLANEOUS

Q: What advice would you give to those starting out in the industry?

A: The entertainment industry is a wonderful and thrilling industry to work in but it has its pitfalls. It’s important that you exercise caution where necessary to reduce the chances of being exploited. Some important tips include:

  • If an agency or similar company asks you for money in order to join their books - run! A reputable agent/agency, regardless of whether they are representing models, actors, dancers and alike, will never charge you for representation. They make a commission from bookings that they secure for you;
  • Take care of yourself. As a performer your looks and health are your meal ticket so it is important that you stay fit and healthy in order to stay in work;
  • Invest in a quality showreel and/or professional images. The saying goes, ‘…you have to spend money to make money.’ Don’t scrimp on your showreel and images as they will be representing you for a number of years and may be the only opportunity that casting directors have to see you. Make sure it is the best quality that you can afford. Don’t forget to employ the services of a makeup artist too;
  • Network, network, network. Frequent events that are crucial to your industry and research local groups that are relevant to your discipline. Don’t forget that universaltalenthouse.com.com is filled with like-minded individuals in the same industry as you so it can be worthwhile reaching out to other members – make sure you exercise caution and stay safe;
  • You don’t have to spend thousands of pounds building up your portfolio. Work together with other up and coming creatives on a TFP (Time for Print) basis so that you can all improve and expand your portfolios;
  • Stay positive. Knockbacks are bound to happen. Make sure you bounce back stronger from each one. Where possible ask for feedback so that you can rectify any issues if necessary;
  • Improve your skills and take initiative. Are there any courses you can enrol on to improve your CV? Research workshops or short courses that can be of benefit to you. The internet is also crawling with valuable information;
  • Finally and most importantly – be careful. The industry is rife with scam artists so always remember if it sounds too good to be true – it is. Use your common sense in every situation and you will get far!

Q: How do I find an acting agent?

A: A talent agent will represent you and find you work by sending your details to casting directors and directors. The agent takes a percentage of your fee when you are booked for a job. The percentage they take varies but it's roughly 12% for theatre and about 17% for TV and film work. The best place to start is by doing your homework. The majority of agents are very low-key in the sense that they often don’t have a website or publish contact details. This is so that they are not bombarded on a daily basis with unsolicited material. The competition for agent representation is fierce and you need to have realistic expectations. Agents, particularly in the UK, tend to only take on a small number of clients – this is so that they can give each one the necessary support. If you feel that you have a good body of work experience and have star quality then conduct some research online for suitable agents. Make sure you conduct some background research about the agent/agency and their other clients beforehand so that you don’t appear to be a novice. Attending auditions is a great way to network with other actors to find out about good agents. Good luck!

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POSTING AN AUDITION OR JOB

Q: How do I place a casting call?

A: Only registered members can place casting calls.

Q: How do I make sure that my casting call is effective?

A: Here are a few simple rules to follow when writing casting calls in order to attract the right applicants:

  • Make sure that the job title is appealing and stands out;
  • Include as much information as possible. This will also save you from having to answer multiple questions from prospective applicants;
  • Include a short introduction about the job and also the location, role requirements/responsibilities, payment details and person specifications;
  • Include links to the commissioning company’s/individual’s website.

Q: Can I place a casting call for minors?

A: Yes. However, there are several safety measures in place that you will need to adhere to. If you are seeking minors you will need to check with the local authority where your production is taking place to make sure that any necessary procedures are followed. Please bear in mind that under-18s are not permitted to register on the website. However, parents and legal guardians of minors are able to register on their behalf. Ensure that your listing contains information such as exactly how long the minor will be needed on set. Once you have created the listing we are required to verify your identity and credentials. If you have a current DBS check please inform us (this replaces the CRB check). If you need to place a listing for minors please contact us and we can provide you with further instructions. Please be aware that if you do not follow the correct procedure then your listing will not be approved.

Q: Why do I need to verify my email address?

A: We need to verify your email address as this is where you’ll receive updates about your listings. We only need to verify your email address once. If you do not receive a request to verify your email address after you have posted your first casting call then please contact us.

Q: Can I edit my casting call once it is live?

A: Yes. Once you have verified your account and posted a job/casting, you may edit this under the My Listing section of your profile.

Q: How do I add my logo to a casting call?

A: Email us the casting ID number and a jpeg of your company logo and we will add it to your casting call.

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TALENT DIRECTORY

Q: How do I add my profile to the Talent Directory?

A: Only Silver and Gold members can appear in the Talent Directory. If you are eligible and wish to appear in the directory then go to ‘My Profile’ and select ‘My Photos’. If the image that you would like to use for your headshot is already in your profile go to ‘Manage Photos’ and select the image you require. Otherwise select ‘Upload Photo’ and follow the instructions to upload your headshot from your hard drive.

Q: I’ve looked through the Talent Directory and cannot find my profile. How will casting directors find me?

A: Firstly you need to make sure that you are either a Silver or Gold member. Bronze members are not eligible to appear in the Talent Directory. If you are eligible and still cannot find yourself in the Talent Directory, please narrow your search filters. If, after this, you are still experiencing difficulties please Contact Us

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TALENT SEARCH

Q: What is universaltalenthouse.com?

A: universaltalenthouse.com is an online resource listing auditions and jobs for actors, models, dancers, singers, musicians and other creatives within the entertainment industry. We offer a number of resources for casting professionals and what’s more - it’s free.

Where else can you have access to thousands of creative ranging from actors to makeup artists? As we are not an agency there are no hidden charges. We do not charge casting professionals any fees or commission. All registered casting professionals are able to:

  • Post unlimited auditions/jobs for free
  • Search our online Talent Directory for creatives matching your requirements where you can view their relevant material including showreels, images and audio clips
  • Manage applications for your roles listed on the website
  • Add relevant candidates to ‘Favourites’ so that you have easy access to their profile at any time
  • Directly message suitable candidates via the universaltalenthouse.com.com private messaging service.

Q: What are the benefits of universaltalenthouse.com?

A: There are several benefits to using the website. The main points are:

  • Firstly, and most importantly, it is free so what is there to lose;
  • You can create professional branded casting calls that will attract the right applicants;
  • You have direct contact with prospective candidates via our private messaging service;
  • Your casting call is emailed to subscribed universaltalenthouse.com members;
  • Our system allows you to easily manage applicants for each casting allowing the process to work smoothly.

Q: What is the significance of gold members?

A: Our Gold members are members we believe are at the top of their game. They have bundles of industry experience and a professional profile. All Gold members are personally selected by universaltalenthouse.com and have a gold star on their profile. This will allow you to identify them in consideration for your castings.

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IMPROVING YOUR PROFILE

HEADSHOTS

Every performer needs professional headshots. But what makes a good headshot? It’s all too easy to pick a great photo that makes an awful headshot. A successful headshot should convey the personality of the subject. It’s often your only chance to make a positive first impression.

A great headshot should:

  • Look as natural as possible. You’ll need to be instantly recognisable in your headshot;
  • Be closely cropped and clearly show your features;
  • Clearly define your strengths and castability;
  • Be intriguing and evoke interest;
  • Be up-to-date and recent;
  • Provoke a reaction on an emotional level.

We approve all images before they go live on the site so to avoid your headshot being rejected follow these tips:

  • Make sure the image is of good quality. Poor quality images will immediately be rejected;
  • Do not use any filters or special effects on the image;
  • Hair should be out of your face and not covering any features;
  • The image should only contain one person.

PROFILE IMAGES

It’s important to remember that your profile will be representing you professionally so make sure that all the images on your profile are appropriate. Would you feel comfortable showing the images to a prospective employer? Ensure that the images show your versatility as a performer – after all you will be applying for castings with different briefs and employers so it is important that the images within your profile appeal to as wide a clientele as necessary. Different disciplines require different images. Make sure you are aware of the requirements of your particular industry. We have listed a few tips below:

Models

A model’s portfolio can make or break their career. Their portfolio should contain high quality images taken by a professional photographer. The portfolio should contain quality over quantity. It’s better to have 5 great images as opposed to 25 mediocre images. A typical model portfolio should include:

A Polaroid style headshot with little or no makeup (at most mascara and clear lipgloss);

A full length and ¾ length photograph (the outfit should highlight the model’s figure);

A few images showing the kinds of work you want to do. For example, if you want to be a swimwear model include a few professional images of you in swimwear.

Dancers

There are no set requirements for a dancer’s portfolio. We recommend a strong headshot and a full length image too - this is more so that casting directors can put a name to the face. Artistic shots and action shots are great for self-promotion so can also be included.

Actors

The most important image that an actor’s portfolio requires is their headshot. Your headshot needs to be of the highest quality possible. Invest in an experienced photographer and makeup artist. You’ll need a commercial headshot and a theatrical one also.

Musicians

A musician’s portfolio should give an insight into their style, genre of music and their image. Make sure you include a headshot (and a group shot if you are a member of a band).

All members of universaltalenthouse.com.com should make sure their images are:

  • Up-to-date and representative of your current style
  • Of high quality and professionally shot
  • Creative and tasteful - avoid uploading images that have distracting clothing or jewellery.

PROFILE TEXT

It would be irresponsible to ignore the importance of a well-written profile. It is important to make sure that your profile is clear, convincing and to the point. Above all, the text should be professional and accurate. This is where you sell yourself and getting it right is crucial to securing jobs through the website. In many cases it may be the clincher - particularly if you are pitted against other applicants with similar work experience. Your profile should contain aspects of your personality as well as a roundup of your experience. Make sure you check for spelling and grammatical mistakes and keep the experience mentioned relevant and up-to-date. Here are some tips:

  • Make sure you spell-check and correct any grammatical errors. Ask a friend or family member to read through it in case you miss any mistakes;
  • Make sure the experience you mention is relevant and current;
  • Keep the profile short, sweet and snappy – no one likes a waffler;
  • Provide a link to your professional website if applicable.

SHOWREEL

We’re sure we don’t need to tell you about the importance of a great showreel. However you’d be surprised at the number of people who don’t take the time to format their showreel correctly. Here are a few tips to help you to perfect your showreel:

  • Although you want to showcase all your skills it’s important that the showreel isn’t too long. Try to make sure that the showreel is no longer than two minutes long. This will increase the likelihood of it being watched through till the end;
  • Be unique. Try and incorporate something different to help you stand out whether it be innovative editing or an eye-catching intro/outro. Provide a reason for viewers to remember you;
  • Make sure the showreel is edited professionally. Don’t cut out shots of other actors as it is beneficial to show the relationship you can build with other characters;
  • Use your best work at the start. Your most impressive work should be within the first 10 seconds of the showreel. It’s important to catch and keep their attention;
  • Remember quality over quantity. Whilst we recommend that your clips should be approximately two minutes long if you don’t have two minutes worth of suitable material don’t include weak work to pad the showreel out. It’s better to have 30 seconds of great work as opposed to two minutes of lukewarm work. Remember you’re only as good as your worst clip;
  • Don’t forget to include your contact details. It may seem obvious but many people forget to add this to their showreel.

TRUST & SAFETY

Q: How do I view ‘Secure Content’?

A: Pornographic or graphic content is not allowed on universaltalenthouse.com.com. However, artistic partial nudity is permitted, for example swimwear/lingerie model shots.

Q: What are my legal rights as a performer/creative?

It is important that you research the standards within the industry that you are working in. If you are a full-time professional you need to make sure that you are aware of your legal duties such as registering as self-employed so that you pay the right amount of tax. Visit hmrc.gov.uk for information about income tax

There is a wealth of resources you can visit online to make sure that you know your rights and are not exploited.

They include:

BFI (British Film Institute) – The BFI exists to promote greater understanding and appreciation of, and access to, film and moving image culture in the UK.

Equity – The UK trade union for professional performers and creative practitioners.

Model Alliance – A volunteer-run advocacy group, aiming to educate models on their rights, and improve conditions within the entertainment industry.

Q: How do I report another member or a listing?

A: We are passionate about maintaining the integrity of the site so it is important that you inform us if the website is being abused. If you have suspicions that a listing is a scam or is questionable please click on the ‘Flag this Listing’ button at the bottom of the listing. If your complaint is regarding a message from another universaltalenthouse.com.com member

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